Using ITS to Reduce Traffic Congestion and Improve Traffic Flow

Traffic is irritating, but it's also expensive. Recent estimates from transportation firm INRIX suggest traffic congestion cost Americans more than $81 billion in 2022 alone due to lost time, wasted gas, and reduced economic productivity.

At XenaTech, we’re tackling this issue head-on. Our XT-Trax Tow solution provides real-time monitoring and management of roadside assistance services and courtesy patrols. In California, for example, multiple agencies uses XT-Trax Tow for their Freeway Service Programs to help them:

• Quickly respond to vehicle breakdowns
• Reduce vehicle slowdowns due to gawking
• Prevent secondary accidents caused by unexpected slowdowns

Drivers in need get free help with everything from changing a flat tire to jump-starting a battery, filling a radiator, and even getting a gallon of gas if they’ve run out. 

Agency fleets cover over 250 freeway miles, reducing traffic congestion daily. XenaTech is proud to provide the technology that serves as the backbone for the program—here’s how we’re doing it.

Meet XT-Trax Tow: Our Intelligent Transportation System

XT-Trax Tow is a hardware-software solution we customized for roadside assistance operations. In simple terms, it combines advanced tracking technology with real-time alerts, which allow agencies to:

Track Vehicles in Real Time

During peak hours, an agency can have in excess of 60 tow trucks on the road. Thanks to our intelligent transportation system, dispatchers can track the locations of every vehicle in the fleet on a digital map. This allows dispatchers to:

• Maintain balanced roadside coverage
• Identify and fill coverage gaps
• Monitor response times and driver performance

Improve Safety

Our intelligent transportation system also tracks driving behaviors. For example, if a driver is not where they are supposed to be or is driving recklessly, XT-Trax Tow will know. This feature promotes accountability, reduces liability, and can even lower insurance premiums.

Evaluate Performance

XT-Trax Tow analyzes a range of metrics—everything from response times, fleet performance, coverage, fuel efficiency, vehicle usage, and more. This data allows an agency to evaluate its effectiveness, refine processes, and do its job better.

Build Trust

As a publically funded program, agencies must convince taxpayers that their services are effective. That’s where our intelligent transportation system comes in. XT-Trax Tow generates clear data that tells the public an agency is performing. It also keeps drivers accountable, measures their impact, and helps the public understand how their tax dollars are being used.

Diagnose Mechanical Issues

Our intelligent transportation system can also utilize a diagnostic module, which alerts agencies when one of their tow trucks needs servicing. By catching mechanical issues early on, an agency can preemptively schedule maintenance. This approach offers two key benefits:

• It saves money in the long term by avoiding expensive fixes that could have been prevented with timely intervention.
• It reduces the chance of unexpected breakdowns that could leave gaps in patrol coverage.

We Keep America Moving Forward.

We founded XenaTech to make the world safer, more productive, and more energy-efficient. That’s precisely what we’re doing. Whether you need to optimize your commercial trucking fleet, develop a city-wide mobile transportation platform, or want to explore the latest advancements in intelligent transportation systems, we have the expertise and solutions that keep America moving forward. Contact us today!